Question 1

What needs to be ready before clients can book?

Accepted Answer

Public booking is available only when the business workspace is configured with its details, at least one service, and bookable availability; the booking page is published; and a matching active subscription is confirmed. Until then, the public page cannot accept appointments.

Question 2

Do clients need a NextVisit account to book?

Accepted Answer

No. Clients can choose an available appointment and submit their booking details through a published booking page without creating an account.

Question 3

Who can review appointments?

Accepted Answer

Only the authenticated owner of the workspace can review its appointments. The workspace must also have a confirmed active subscription.

Question 4

Can I update an appointment’s status?

Accepted Answer

Yes. After signing in, the workspace owner can mark an appointment completed or cancelled. Status updates require a confirmed active subscription for that workspace.